This document describes the terms of use for our website or Mobile App.
1. Terms
This website is operated by Car Mechanic Tycoon (van Dieren Media). Throughout the site, the terms “we”, “us” and “our” refer to Car Mechanic Tycoon and the company "van Dieren Media". We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service/Website, use of the Service/Website, or access to the Service/Website or any contact on the website through which the service is provided, without express written permission by us.
This Service shall automatically terminate for you if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Car Mechanic Tycoon, the company behind it, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
As far as the game simulate currencies, these are Services and not real money.
If there are many complaints from other users, for whatever reason, we can delete your account at any time. In that case, we will first send you a warning by e-mail. Any payments for premium will not be refunded.
4. Inappropriate content
Car Mechanic Tycoon is not responsible for inappropriate content (usernames, company names, etc.) provided by the users.
If you discover any disturbing, harassing, insulting or racist words in, for example, a username, company name or the chat, please let us know and we will take action.
If you use such content yourself, we can cancel your account at any time. Any payments for premium will not be refunded.
5. Limitations
In no event shall Car Mechanic Tycoon, the company behind it, or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Car Mechanic Tycoon's website, even if Car Mechanic Tycoon or a Car Mechanic Tycoon authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
6. Accuracy of materials
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
7. Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites, also including the advertisements on our services. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
8. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
9. Premium
The contract for Premium Services is concluded both via browser games as well as Mobile Apps as soon as you click on the "Buy" button or similar, once you have selected the Premium Service.
The Premium Services in particular, but not exclusively, include the provision of virtual currency (e.g. "Premium Points”) and the use of game advantages by way of virtual goods or services.
The content, features and preconditions of the Premium Services that are valid at the time of the order and in the manner they are presented on our website and in the Mobile Apps shall apply.
Generally, as User, you can utilize items for a certain duration. You can also lose items during the course of a Game, for example if your company gets bankrupt during gameplay or if items are taken away by other users.
Premium Services can only be purchased through a separate order. There is no permanent or repeated obligation to purchase a Premium Service. The Mobile Apps might give you some premium functionalities, but those can be withdrawn by us at anytime.
The prices of the Premium Services valid at the time of the order, as presented by us at the relevant order page shall apply.
With regard to Mobile Apps, the prices indicated in the relevant stores (e.g. App Store or Google Play Store) apply. Payments for Mobile Apps are processed through the relevant stores. In this case, the stores' Terms of Use and Terms of Payment apply. Our Terms apply supplementary. Where there is a contradiction between the stores' GTC and these GTC, the stores' Terms of Use and Terms of Payment shall have priority.
As User, you are not entitled to a specific payment method.
You are liable towards us for any cancellations or reversal debits for which you are responsible (e.g. due to insufficient funds on your account or a credit card chargeback). You shall also bear the costs (e.g. fees charged by the payment provider) and handling fee of EUR 14.50 incurred through such a default. We are entitled to charge these amounts together with the original payment to your account or send you an invoice. You have the right to prove that no damage occurred, or that there was no damage equivalent to the amount demanded.
If you are in arrears with your payment or your payment has been cancelled while you, the User, already received the Premium Points, we are entitled to cease our services and to block the Account.
We may offer new Premium Services, items or currencies, or change or completely discontinue existing Premium Services for future use of the Games. In the event of such adaptation or cessation, we undertake to give you the opportunity to apply and use Premium Services, items or currencies you have purchased against a fee within a previously notified deadline. Alternatively, we give you, as the User, the option to convert the Premium Services, items and currencies you have purchased against a fee into a credit that you can use otherwise. If you want to apply for this, you can send us an email.
We are entitled to change the prices for Premium Services at our discretion.
10. Returns policy
As far as the game simulate currencies, e.g. Premium Points, these are Premium Services and not real money. A reconversion of the Premium Services (i.e. currencies, etc.) in real money is not possible.
11. Credit Card Fraud Prevention
As part of PSD2, Strong Customer Authentication (SCA) has been introduced by EU regulators to reduce online fraud and make the internet a safer place to transact. Our services only accept Credit Card payments with activated 3D Secure to prevent Credit Card fraud. Credit Cards without this method cannot be used to buy our premium services.
12. Bots
In our service it is not allowed to use bots to automate your gameplay progress or to obtain other in-game benefits. If we find out a bot has been used on an account, access to this account will be blocked immediately. If any purchased premium functions are present, these can only be transferred to a new account of the relevant user.
13. Modifications
Prices for our premium products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
14. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of The Netherlands and you irrevocably submit to the exclusive jurisdiction of the courts in The Netherlands.
This document was last updated on June 10, 2022
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